Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about our data practices.
Last Updated: March 15, 2025
Information We Collect
At LogicRadiance, we collect information to provide better educational experiences in game mechanics and 3D design. The data we gather helps us understand your learning needs and improve our programs.
- Personal identification information including name, email address, and phone number when you register for our programs
- Educational background and experience level to customize learning paths
- Project submissions and portfolio materials you choose to share
- Communication records from emails, support tickets, and course interactions
- Technical information such as IP address, browser type, and device information
- Learning progress data including course completion rates and assessment results
How We Use Your Information
We use collected information primarily to deliver educational services and maintain our learning platform. Your data helps us create personalized learning experiences and communicate effectively about course updates.
Specifically, we process your information to enroll you in courses, track your progress, provide technical support, and send relevant educational updates. We also analyze usage patterns to improve our curriculum and identify areas where students might need additional support.
We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver educational services, such as email platforms for course communications or assessment tools for tracking progress.
Taiwan Personal Data Protection Compliance
In accordance with Taiwan's Personal Data Protection Act (PDPA), we ensure that all personal data collection and processing activities comply with local regulations. Students have the right to request access, correction, or deletion of their personal data in accordance with Taiwan law.
Data Storage and Security
We implement comprehensive security measures to protect your information. Our systems use encryption for data transmission and storage, regular security audits, and access controls that restrict data access to authorized personnel only.
Student records are stored on secure servers with backup systems to prevent data loss. We maintain these records for the duration of your enrollment plus seven years for academic record-keeping purposes, unless you request earlier deletion.
In the event of a security incident, we have procedures in place to assess the situation, contain any breach, and notify affected individuals within 72 hours as required by applicable privacy laws.
Your Privacy Rights
You have significant control over your personal information. We believe in transparent data practices and want you to understand exactly what rights you have regarding your data.
Access Your Data
Request a copy of all personal information we have about you, including course progress and communication history.
Correct Information
Update or correct any inaccurate personal information in your student profile or academic records.
Delete Your Account
Request deletion of your personal data, subject to academic record-keeping requirements and legal obligations.
Limit Processing
Restrict how we use your information while maintaining access to essential educational services.
Third-Party Services
We work with carefully selected service providers to deliver our educational programs. These partners include email service providers for course communications, payment processors for tuition handling, and cloud storage services for course materials.
All third-party providers sign data processing agreements that require them to protect your information according to our standards. We regularly review these relationships to ensure continued compliance with privacy requirements.
We do not share student information with marketing companies, data brokers, or other organizations for their commercial purposes. Any data sharing serves educational objectives or operational necessities only.
International Data Transfers
Some of our service providers may store or process data outside of Taiwan. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions to maintain your privacy protection.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies enable basic site functionality, while analytics cookies help us understand how students use our platform.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to access some features of our learning management system.
We use Google Analytics to understand website usage patterns, but we've configured it to anonymize IP addresses and respect your privacy preferences. We do not use this data for advertising purposes.
Student Communications
We send educational communications including course updates, assignment reminders, and program announcements. These emails are essential for your educational experience and cannot be unsubscribed from while actively enrolled.
Marketing communications about new programs or special events are optional. You can unsubscribe from these promotional messages while maintaining your essential educational communications.
All communications are sent through secure channels and include only information relevant to your educational journey with LogicRadiance.
Data Retention
We retain student records according to educational best practices and legal requirements. Academic transcripts and certificates are maintained permanently to support your career advancement and verification needs.
Personal contact information and learning activity data are kept for seven years after course completion unless you request earlier deletion. Project submissions and portfolio materials remain accessible to you throughout this period.
When data retention periods expire, we securely delete information using industry-standard data destruction methods to ensure complete removal from our systems.
Updates to This Policy
We review and update this privacy policy annually or when significant changes occur in our data practices. Students receive email notification of major policy changes at least 30 days before implementation.
Minor updates for clarity or legal compliance may occur without individual notification, but we always post the most current version on our website with clear version dates.
Continued use of our services after policy updates indicates your acceptance of the changes. However, we encourage you to review updates and contact us with any concerns.
Privacy Questions or Concerns?
Contact our privacy team for assistance with data requests or questions about this policy.
- Email: support@logicradiance.com
- Phone: +886426321086
- Address: No. 17號, Qingdao West Street, North District, Taichung City, Taiwan 40448